Your privacy and data security are fundamental to how we operate. Learn about our commitment to protecting your information and maintaining HIPAA compliance.
First Class Provider Solutions ("FCPS," "we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of the information entrusted to us by healthcare providers, practices, and their clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
By using our services, you acknowledge and agree to the terms of this Privacy Policy.
This Privacy Policy applies to all services offered by FCPS, including but not limited to credentialing, enrollment, billing, revenue cycle management, compliance services, consulting, and related activities. It also applies to visitors of our website and any inquiries made through our online forms.
We may collect the following categories of information:
Name, contact number, email, mailing address.
Business name, NPI, tax ID, CAQH credentials, licenses, certifications, and insurance policies.
Provider enrollment data, payer contracts, compliance documents.
IP addresses, browser type, device identifiers, cookies, and usage data when visiting our website.
We collect this information directly from you, your authorized representatives, or through third-party sources as required for credentialing, payer enrollment, and compliance.
Your information may be used for the following purposes:
We implement administrative, physical, and technical safeguards to protect sensitive information in compliance with HIPAA standards and industry best practices. This includes:
Important: While we take strong measures to secure data, no system is 100% secure, and we cannot guarantee absolute security.
You may request to:
Requests may be submitted by contacting us directly (see Section 11).
While FCPS strives to provide accurate, timely, and compliant services, we do not guarantee payer approvals, credentialing timelines, or third-party system outcomes.
By using our services, you agree that FCPS shall not be held liable for:
Clients remain responsible for providing accurate documentation and for final business and compliance decisions.
You agree to indemnify and hold harmless FCPS, its officers, employees, and contractors from any claims, damages, liabilities, or expenses arising from your use of our services, failure to provide accurate information, or violation of applicable laws.
We reserve the right to modify or update this Privacy Policy at any time. Updates will be posted on our website with the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
We're here to help you understand how we protect your information.